Claimflow

Claimflow offers a comprehensive range of specialised services aimed at achieving optimal results in the areas of claims, damage handling, and cost control within the automotive and transport sector. We support a wide range of stakeholders, including manufacturers, carriers, distributors, and dealers. Our services focus on efficiently managing damage claims, inspections, and repair costs, with the goal of accelerating processing and limiting operational costs. Honesty, integrity, and transparency are the core values of our organisation. Damage mitigation and cost reduction are our primary objectives.

Claims Management & Cost Recovery

When a vehicle is damaged during transport—from manufacturer to dealer—it is crucial that the claim is handled quickly, carefully, and professionally. Claimflow acts as a link between the parties involved: we support the dealer as the end user in correct and timely damage processing, while guiding the transporter through a transparent and fair process of liability and repair.

Our specialists assess repair estimates based on the manufacturer’s standard repair techniques and times. This ensures that the work is carried out properly and prevents unnecessary delays in delivery to the dealer. With Claimflow, you have a reliable partner who carefully balances the interests of all parties involved, minimises the claims processing time, and contributes to an efficient and transparent resolution of claims within the chain from transport to delivery.

Claimflow – Easily Submit and Track Claims

With Claimflow, dealers and carriers can easily submit damage claims and track their progress. The system provides a clear overview of all ongoing claims and keeps every stakeholder informed about the status and next steps.

Dealers who receive a damaged vehicle can register their claim directly through Claimflow. Carriers and other parties have insight into the handling via the same platform, making communication faster and more transparent. Claimflow makes the claims process clear, efficient, and reliable – from reporting to completion.

Data, KPIs & Insight

Claimflow goes beyond claims handling: our platform offers extensive capabilities for measuring, monitoring, and analysing performance. With clear KPIs and detailed reports, dealers, carriers, and manufacturers gain insight into all relevant processes.

Our data analysis helps identify trends, detect recurring causes of damage, and provide transparency on costs. By offering real-time insight into processing times and claim statuses, Claimflow enables customers to make decisions based on facts rather than assumptions. In short, Claimflow combines efficient claims management with powerful analytical tools, allowing you not only to manage your claims processes but also to continuously improve and control costs.

Contact

Questions about Claimflow or interested in a demo? Feel free to contact our team using the details below.